![]() ![]() Make sure you're subscribed to this topic:.Please enable your system to show hidden files: How to see hidden files in Windows.If the log is too large then you can use attachments by clicking on the More Reply Options button.Please do not post logs using CODE, QUOTE, or FONT tags.If needed please print out these instructions. ![]() If there is anything that you do not understand kindly ask before proceeding. Please read the following and post back the logs when ready and we'll see about getting you cleaned up.īefore we proceed further, please read all of the following instructions carefully. I hadn't even updated Windows at that point.Endpoint Detection & Response for Servers It was fine, I shut down the computer, started it the following day and all of sudden I can't DL the database. Nothing was done to the computer between the time when MBAM was working and it when it stopped working. If there are any other suggestions, I'd appreciate them. Is it possible to download the previous version of MBAM? I'd like to try that and see what happens. And, as I've mentioned, even with KIS turned off I still get the error message when I try to download the newest MBAM database. I'm using Windows 8.1 圆4, there are no other security programs running aside from KIS. I'd added the exclusions a long time ago and double-checked- they're still there. 16.0.1.445(b), following the instructions outlined above and changing all MBAM rights to "allowed" in KIS. So far I've tried: uninstalling and reinstalling the program, disabling Kaspersky Internet Security v. MBAM spontaneously stopped being able to access the server. ![]() I hadn't made any changes to my computer, hadn't DLed any new programs. I tried downloading the latest database and received the message "unable to access update server". I downloaded the new version when it came out and hadn't experienced any problems until yesterday. I've been a Malwarebytes customer for a few years and suspect this issue is connected to the newest version. Hi, I'm having the exact same problem and hope you can help me out. Click the Save button.Ħ.Close the Application management window.
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